Customers wishing to return merchandise may click here to request a return authorization number or alternately submit an email request to .
All returned goods are subject to a 25% restocking charge and applicable freight charges.
All product returned must be unused, undamaged, freight prepaid, and must be returned intact with all materials which were originally sent.
Specially-ordered or custom equipment cannot be returned.
Terms and Conditions
Inspection of Goods - All goods must be inspected at time of receipt. Damaged goods should not be accepted unless the carrier acknowledges damages on freight bill. Concealed damages must be reported by the customer to the carrier within three (3) days of receipt. Calico ships FOB shipping point. As such, goods become the buyer's property when they leave the shipping point. Calico is not responsible for damage that occurs after the goods leave the shipping point. All damaged goods claims must be filed by the property owner with the carrier. All goods must be counted and checked against the quantities shown in the 'shipped' column of the packing slip. If a shortage is found (other than a backorder), Calico must be notified within three (3) business days of receipt.
All prices are subject to change. Any price changes will be communicated prior to shipping.
Calico Industrial Supply, LLC. is not responsible for typographic, photographic errors.